Managing IP devices

IP devices represent a device that owns an IP address and a MAC; they can be polled for the following kinds of data:

  • IP device statistics (connectivity and latency)
    • gathered using ICMP (ping)
    • can include packet counters (e.g. broadcast, multicast or specific packet flows)
  • Radio statistics (RSSI, noise, rates, utilisation, next hop)
    • gathered using any of SNMP, HTTP, Telnet, SSH or vendor-specific APIs
  • Location statistics (longitude, latitude, altitude, heading, speed)
    • gathered using any of SNMP, HTTP, Telnet, SSH or vendor-specific APIs
    • get mapped against the parent asset of the IP device (or thrown away if IP device is orphaned)
  • Solar controller statistics (voltage, current, power for panels and batteries)
    • gathered using any of SNMP, HTTP, Telnet, SSH or vendor-specific APIs

General tab

Permits the configuration of the properties of the IP device.

Please note that at least one of host, IP or MAC must be entered.

  • IP Device Name
    • Does not need to be unique
    • Will update automatically (only if the IP device is integrated with a system that can discover names)
  • Host
    • IP, hostname or fully qualified domain name
    • Used to contact the device (takes precedence over the IP specified)
  • IP Address
    • Must be unique (if not empty)
    • Will be nulled out (emptied) if an IP device stat is received for this IP (for another IP device)
  • MAC
    • Must be unique (if not empty)
    • Must match the MAC inside a desired IP device stat
      • e.g. if the MAC in the Wireless Manager is aa:aa:aa:aa:aa:aa and the MAC in the polled system is bb:bb:bb:bb:bb:bb, the IP device stats for bb:bb:bb:bb:bb:bb will be ignored (unless there is an IP device for bb:bb:bb:bb:bb:bb)
  • Type
    • From a predetermined list of supported IP devices
    • Select “Other” if you want to poll an arbitrary unsupported device using ICMP (ping) only
  • Ignore Stats
    • Mark any statistics coming from this IP device as “ignored”, which means they won't show up in charts and won't contribute to trigger conditions (unless you have charts and triggers configured to explicitly include ignored statistics)
  • Tags
    • Allocate one or more tags to the IP device for use with:
      • Filter/group conditions in charts
      • Filter/group conditions in triggers (for alerts)
      • Filtering within the Quicklist
  • Description
    • Arbitrary information about the IP device (e.g. “AP7161 serial no. 123456, only has 2.4GHz antennas fitted”)

Integrations tab

Permits the integration of the IP device against one or more systems; a system refers to a remote system (e.g. a network of IP devices, a wireless controller) that is polled via a polling engine. Typically, one system will have one polling engine.

  • Integrating an IP device against a system permits one or more of the following types of statistics to be pulled (depending on what's exposed by the system):
    • IP device statistics
    • Radio statistics
    • Location statistics
    • Solar controller statistics
  • If the system is the type that has a controller, then things like IP address changes will be automatically handled (as long as the MAC remains the same)
  • If the system has no controller (just individual IP devices), then the user will need to manually update the IP of an IP device in the Wireless Manager (if the real IP device's IP changes).
  • The “Integration Key” can typically be left blank; it's purpose is to provide additional information to the polling engine for application-specific purposes; at the time of writing, these are the supported options:
    • (for the Cisco WLC polling engine only) “telnet” if Telnet polling for broadcast, multicast, CRC and WEP error counters is required (otherwise leave blank)
    • (for the ADSL polling engine only) “tplink” or “broadcom” to specify the model of the device to be polled

Comments tab

The comments tab provides a way to interact with the activity log, filtered to this asset (and for comments only). Images (such as screenshots) can be uploaded to the comments for an IP device.